Contact
Get in Touch
Effective June 21, 2026
The fastest way to reach us is by email — most replies go out within one business day.
Customer Support
- Email: support@epictrail.com
- Hours: Monday–Friday, 9 AM–5 PM Central Time (excluding US federal holidays)
Returns & Refunds
Email returns@epictrail.com. See our Returns & Refunds Policy.
Privacy & Data Requests
Email privacy@epictrail.com.
Accessibility
Email accessibility@epictrail.com. See our Accessibility Statement.
Press & Partnerships
Email press@epictrail.com.
Mailing Address
EPIC
1606 Headway Cir STE 9145
Austin, TX 78754
United States